FAQ
Answers before you pack
Quick clarity on booking, customisation, and how our Dwarka desk works.
How quickly do you respond to enquiries?+
Most enquiries receive options within one business day during our desk hours. Urgent same-week travel gets priority WhatsApp follow-up when our team is online.
Can you customise a published package?+
Yes. Fixed packages are starting points — we adjust hotels, pace, add-ons, and transfers to match your dates and group size.
Do prices include flights?+
Unless a package explicitly lists flights, airfares are separate. We can quote flights and trains alongside the ground package.
What payment methods do you accept?+
Bookings on the site support our listed payment flow. For custom quotes we share bank transfer or approved online payment instructions after confirmation.
Can you handle school or corporate groups?+
Yes — educational tours, offsites, and MICE support with supervised logistics, coach planning, and clear day-wise agendas.
How do destination visas work?+
We provide document checklists and filing guidance for leisure and business travel. Approvals remain with the respective consulate or authority.
What if weather or ferries disrupt an island trip?+
For Andaman and coastal plans we build buffers where possible and rebook activities when operators cancel for safety.
Do you arrange only domestic travel?+
We organise both domestic and international tours, plus hotels, transfers, and related services from our New Delhi office.
Can travel agents book through you?+
Partner agents can log in to create bookings and track status. Contact us for partner onboarding.
Where is your office?+
TF-9, 3rd Floor, Eros Metro Mall, Dwarka Sector-14, New Delhi-110078. Hours: Mon–Sat, 9:30 AM – 7:00 PM IST.